Returns & Refunds Policy

Thanks for shopping at ​Crystal Decor​. If you are not entirely satisfied with your purchase, we're here to help you with questions about returns and refunds. Please read the information below:

• We do not accept returns if your package is damaged by the carrier. Please contact the carrier to file a claim.
• If your item is damaged on our behalf, you can return your item within 3 calendar to be eligible for an exchange or refund.

• We do not offer refunds unless your item arrives damaged on our behalf not the carrier.

• You will be responsible for paying for your own shipping costs for returns.
• Shipping costs are non​refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund. 

If you have any questions on our returns & refunds policy please feel free contact us.